Privacy Policy

Last Updated: September 17, 2026

Luxpora, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or make a purchase from luxpora.com.

By using our website, you agree to the practices described in this Privacy Policy.

1. About Luxpora

Business Name: Luxpora
Website: luxpora.com
Business Address: 330 SW 18th Rd, Miami, FL 33129, USA
Email: support@luxpora.com

2. Information We Collect

When you visit our website, create an account, place an order, contact us, or otherwise interact with Luxpora, we may collect information such as:

• Full name

• Billing and shipping address

• Email address

• Phone number

• Payment and transaction information

• Account information

• Order history

• Products you view, purchase, or add to your cart

• Communications you send to us

• IP address

• Browser and device information

• Website usage information

• Cookies and similar technologies

We only request information that is reasonably necessary to operate our store, process orders, provide services, communicate with customers, and improve your shopping experience.

3. How We Use Your Information

We may use your personal information to:

• Process and fulfill your orders

• Process payments

• Ship purchased products

• Provide customer support

• Communicate with you about orders and services

• Send transactional emails

• Respond to questions and requests

• Improve our website, products, and services

• Personalize your shopping experience

• Detect and prevent fraud, abuse, and unauthorized activity

• Maintain website security

• Send promotional or marketing communications when permitted by law

• Comply with legal and regulatory obligations

4. Payments

Payments may be processed through Shopify Payments or other third-party payment providers available at checkout.

Luxpora does not intentionally store complete credit or debit card numbers on its own systems. Payment information may be collected and processed by the applicable payment provider according to its own privacy policy and security practices.

5. Shopify

Luxpora uses Shopify to operate our online store. Shopify may process personal information in connection with your visit to our store, purchases, and use of Shopify-powered services.

Shopify provides privacy and customer-data tools for merchants, and its current policies explain how Shopify processes personal information.

6. Cookies and Similar Technologies

We may use cookies, pixels, tags, analytics technologies, and similar tools to:

• Keep our website functioning properly

• Remember preferences

• Understand how visitors use our website

• Improve website performance

• Measure marketing and advertising performance

• Provide relevant advertising where permitted

You may be able to control cookies through your browser or through cookie/privacy controls available on our website.

7. Information Sharing

We may share personal information with trusted third parties when reasonably necessary to operate our business, including:

• Shopify and ecommerce service providers

• Payment processors

• Shipping and fulfillment providers

• Website hosting and technology providers

• Analytics providers

• Marketing and advertising providers

• Customer service providers

• Fraud prevention and security providers

We may also disclose information when required by law, legal process, court order, or governmental request, or when reasonably necessary to protect our rights, customers, website, or business.

We do not sell personal information for money in the ordinary sense of the term. However, certain advertising or analytics activities may be considered "sale" or "sharing" under some U.S. state privacy laws. Where applicable, we provide legally required choices and opt-out mechanisms.

8. Marketing Communications

If you subscribe to marketing communications, we may send you information about products, promotions, offers, and Luxpora updates.

You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us.

Transactional communications, such as order confirmations and shipping updates, may still be sent when necessary to complete your purchase or provide our services.

9. Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide our services

• Complete transactions

• Maintain business and accounting records

• Resolve disputes

• Prevent fraud

• Comply with legal obligations

• Enforce our agreements

The appropriate retention period may vary depending on the type of information and the reason it was collected.

10. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

11. Your Privacy Rights

Depending on where you live and applicable law, you may have rights regarding your personal information, which may include:

• The right to know what personal information we collect

• The right to request access to your information

• The right to request correction of inaccurate information

• The right to request deletion of certain information

• The right to request a copy of certain information

• The right to opt out of certain targeted advertising or data sharing

• The right to withdraw consent where processing is based on consent

• The right to appeal certain privacy decisions where applicable

These rights may be subject to legal exceptions and limitations.

To make a privacy-related request, contact us using the information below.

12. Children's Privacy

Our website is not intended for children under the age required by applicable law to provide consent to online data collection.

We do not knowingly collect personal information from children in violation of applicable law.

13. Third-Party Websites

Our website may contain links to third-party websites, applications, or services.

Luxpora is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of those websites before providing personal information.

14. International Data Transfers

Depending on the service providers we use, personal information may be processed or stored in countries other than the country where you live.

Where required by applicable law, we will use appropriate safeguards for international transfers of personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology, or applicable legal requirements.

When we make changes, we will update the Last Updated date at the top of this policy.

We encourage you to review this Privacy Policy periodically.

16. Contact Us

If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or have a concern about how your information is handled, please contact us:

Luxpora
330 SW 18th Rd
Miami, FL 33129
USA

Email: support@luxpora.com
Website: luxpora.com

We will review privacy requests and respond as required by applicable law.